Refund Policy

  • Our service is provisioned instantly after payment and our refund policy is simple and straight forward.
  • If not satisfied with the service and you would like a refund, we process full refunds applied/submitted within the first 7 days of purchase.
  • Not satisfied with the service?, Just contact us on the chat, or submit a support ticket on this link https://novawavetv.com/support-ticket/
  • Refunds at most times will be processed within 24hrs but please give a maximum time of 48hrs.
  • We encourage clients to use the support ticket link to apply for refund. https://novawavetv.com/support-ticket/